Mastercuts Reviews
(Rated by 5 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.3
Base on 5 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.5
- Shipping & Delivery4.4
- Return Policy5.0
- Customer Service4.0
- Good Value4.5
Recent Customer Reviews (5)
Jan Hoffmann
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Sam Gibbons
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Paola Jackson
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Patrick Hicks
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Sara Richter
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Mastercuts Pricing
Haircuts
$15.95+
Beard Shaping
$30.00+
Head Shave
$40.00+
Kids Haircut
$25.00 - $35.00
Beard Dye
$25.00
Full Service
$45.00
Hot Towel Shave
$45.00
Payment Methods
Accepted Payment Options:
Prices for items on Mastercuts.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Mastercuts credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Mastercuts Pros & Cons
Pros
1
Convenient Location: Mastercuts salons are often located in neighborhood malls, making them easily accessible.
2
Walk-in Convenience: Customers can walk in for haircuts without an appointment, which is convenient for those in need of immediate service.
3
Individual Approach and Pricing: Mastercuts offers individual pricing and services, allowing customers to choose what they need.
CONS
1
Untrained Haircutters: Many customers have reported receiving subpar haircuts from untrained or inexperienced stylists.
2
Poor Customer Service: There have been numerous complaints about the customer service team, including issues with refunds and discounts.
3
High Price Level: Consumers have noted that the prices at Mastercuts are high, which can be a significant drawback.
4
Negative Experiences: Many customers have shared negative experiences, including overcharging, poor hygiene, and disrespect from staff.
Mastercuts Features and Benefits
Features
Convenient Location
Mastercuts salons are often located in neighborhood malls, making them easily accessible.
Walk-in Convenience
Customers can walk in for haircuts without an appointment, which is convenient for those in need of immediate service.
Individual Approach and Pricing
Mastercuts offers individual pricing and services, allowing customers to choose what they need.
Affordable Hair Services
Haircuts starting at $15.95 with options including shampoo and blow-dry services; competitive pricing for highlights and color services.
Variety of Services
Haircuts for men and women including basic and complex styles; highlights semi-permanent and permanent; various color services; professional blow-dry styling; waxing for men and women.
No Appointment Necessary
Walk-in services available for quick trims or new looks.
Multiple Locations
Available in major shopping malls across the United States, Canada, and Puerto Rico.
Bundled Services
Discounted packages such as Color Touch, Lighten Up, and Package to Lighten and Brighten including shampoo, conditioner, haircut, and blow-dry.
Online Booking
Implied as a common feature in modern salons.
Gift Cards
Available for purchase and use, promoting gifting and customer loyalty.
Personalized Attention
Stylists provide personalized attention to ensure client satisfaction.
Relaxing Environment
Salons are designed to provide a relaxing experience for clients.
Coupons and Discounts
Available through signing up for an account, newsletters, and specific coupons.
Student Discounts
20% discount for full-time students with a student ID.